Successfully introduce Atlassian. Permanent support.

Scalable and standardized rollouts, strong support and consulting with real added value.

Empowering teams. Use systems. Achieve goals

We take responsibility for operation and support.

After implementation, the real day-to-day work begins. We activate your Atlassian systems so that they work reliably right from the start. During ongoing operations, we support you with technical know-how and organizational understanding. Our support ensures that your teams can work efficiently and concentrate on their tasks.

Enablement & Support img

Your challenges

Problem definition

Too many tools without a connection

Limited user acceptance

Technical complexity

No further development

Information is scattered and difficult to find

Teams are not trained in its use

Admins reach their limits in configuration and operation

Systems stagnate after introduction

We connect your systems and create a holistic strategy

We train users and build up knowledge as a team

We support you with expert knowledge and take responsibility

We provide impetus, provide support and further develop your environment

Your challenges

Problem definition

What companies often experience

How MESKRU supports

Too many tools without a connection

Information is scattered and difficult to find

We connect your systems and create a holistic strategy

Limited user acceptance

Teams are not trained in its use

We train users and build up knowledge as a team

Technical complexity

Admins reach their limits in configuration and operation

We support you with expert knowledge and take responsibility

No further development

Systems stagnate after introduction

We provide impetus, provide support and further develop your environment

Our solutions

Practical onboarding

We help new teams get started with Jira, Confluence and other Atlassian products. Instead of theory, we focus on real use cases, well thought-out implementation scenarios and practical activation of the systems. In this way, we ensure that everyone involved is quickly up and running and using the tools productively.

Practical onboarding

Live trainings & learning paths

Our training courses are interactive, role-based and tailored to your way of working. Whether project management, service management or knowledge work. We impart knowledge that your teams need in their day-to-day work. We also develop digital learning paths that enable sustainable learning.

Live trainings & learning paths

Support Services

Whether you have everyday questions, complex problems or need operational support, we are at your side. We offer fast response times, personal contacts and a deep understanding of the system. This is how we secure operations and help where your team is stuck.

Support & admin services

Admin coaching

We strengthen your internal Atlassian managers with individual coaching. We not only impart technical knowledge, but also methodical approaches to scaling, administration and governance. This allows you to build up internal expertise and remain independent in the further development of your systems.

Admin Coaching

Our approach

We believe in a clearly structured start: through compact onboarding, we quickly create initial successes and lay the foundation for independent work. At the same time, we build up a central knowledge base to secure knowledge within the company and make it available at all times. We actively support you during ongoing operations and resolve support queries efficiently and with an understanding of the system. Together with your internal stakeholders, we develop a strategic roadmap to roll out Atlassian tools in a targeted, team-oriented and company-wide manner.

Your advantages with MESKRU

Structured start to productive use

Tailored training with relevance and depth

Strengthening internal responsibility holders

Support with system knowledge and reliability

Seamless integration into your system landscape

Operational relief for your teams

Do you need help with Enablement & Support?

Need help with enablement & support

Our team helps you to use Atlassian tools efficiently and offers long-term support.

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